Terms of use

Draft for legal review. Points marked [TO BE CONFIRMED] require a decision before publication.

1. Parties and scope

This agreement is entered into between Nordikode [TO BE CONFIRMED: full legal name and registration number] and the business customer («the Customer») that creates an account in a Nordikode product (today Sign and Time). It governs the Customer's and the Customer's users' use of the services. By accepting it you confirm that you use the services on behalf of the Customer. End customers who only use a project link sent to them are not party to this agreement; their use is governed by the privacy terms shown on those pages [TO BE CONFIRMED: separate customer terms on the intake surface].

2. Licence

The Customer receives a non-exclusive, non-transferable right to use the services in its own business for as long as the subscription runs. All intellectual property in the software, the design and the content Nordikode provides remains with Nordikode.

3. The Customer's data

The Customer owns the data entered into the services. Nordikode processes it only as a data processor under the data processing agreement (DPA) [TO BE CONFIRMED: DPA template, cf. the data storage declaration] and does not use it for other purposes. After the subscription ends the Customer may export its data for a period of [TO BE CONFIRMED: e.g. 90 days] before deletion.

Nordikode is itself controller for the usage analytics in the services: pseudonymous usage events (which pages and functions are used, clicks and time on page) are collected under a pseudonymous user ID without anything being stored on the device, on the basis of a legitimate interest in improving the services. The screen is never recorded. Guest surfaces (customer and subcontractor links) are measured anonymously. The processing takes place within the EEA (PostHog Cloud EU); details in the data storage declaration.

4. AI features

The services use AI for, among other things, customer interviews (intake), summaries, analysis and text suggestions.

• AI-generated content is a suggestion: the Customer is responsible for checking offers, prices, calculations and other AI-assisted text before sending them to its own customers.
• Nordikode does not warrant that AI content is correct, complete or fit for a particular purpose.
• AI processing takes place at a sub-processor (today OpenAI) under terms that exclude the use of the Customer's data for model training — cf. the data storage declaration.

5. Acceptable use

The Customer shall not (a) use the services in breach of applicable law, (b) attempt to circumvent access controls or quotas, (c) send unsolicited communication (spam) through the notification or SMS features, (d) upload malicious code or content the Customer has no right to, or (e) resell access without an agreement. Nordikode may suspend access on material breach [TO BE CONFIRMED: notice period before suspension].

6. Availability and changes

The services are provided «as is» with continuous improvements. Nordikode aims for high availability but does not guarantee a specific SLA under the standard agreement [TO BE CONFIRMED: separate SLA for larger customers?]. Material, negative changes in functionality are announced in reasonable time.

7. Prices and payment

Prices follow the current price list in the Customer's market and currency. Payment is made through the payment provider (today Stripe); card data is never stored by Nordikode. On non-payment access may be limited after notice [TO BE CONFIRMED: deadlines].

8. Limitation of liability

Nordikode's total liability is limited to what the Customer has paid for the services in the last 12 months and excludes indirect loss (including lost profit, loss of data caused by the Customer's own actions, or loss resulting from AI-generated content used without review, cf. §4). The limitations do not apply in case of intent or gross negligence [TO BE CONFIRMED: level and validity per market].

9. Term and termination

The agreement runs for as long as the Customer has an active subscription. The Customer may terminate with effect from the next renewal. Nordikode may terminate with [TO BE CONFIRMED: e.g. 3 months'] notice, or immediately on material breach. §3 (export/deletion) applies after termination.

10. Governing law and disputes

Governing law and venue follow the Customer's market [TO BE CONFIRMED: table per market — never Norwegian law by default for all]:

Market	Governing law	Venue
[TO BE CONFIRMED]	[TO BE CONFIRMED]	[TO BE CONFIRMED]

11. Acceptance and revisions

The agreement is accepted by each user on first sign-in, and by a user with authority to bind the Customer when the company is created. The agreement is versioned: when a revision that changes your rights or obligations is published, you will be asked to accept it before continuing to use the services. Editorial revisions do not require a new acceptance.